{"id":52487,"date":"2023-09-25T23:13:46","date_gmt":"2023-09-25T23:13:46","guid":{"rendered":"https:\/\/awarenesstesting.com\/smsit\/?page_id=52487"},"modified":"2023-09-25T23:20:32","modified_gmt":"2023-09-25T23:20:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/awarenesstesting.com\/smsit\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
[et_pb_section fb_built=”1″ disabled_on=”on|on|off” module_id=”custom-cta-menu” _builder_version=”4.22.1″ _module_preset=”default” custom_padding=”0px||0px||true|false” border_width_bottom=”2px” border_color_bottom=”#149FD6″ global_module=”839″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_2,1_4″ _builder_version=”4.22.1″ _module_preset=”default” max_width=”1280px” custom_padding=”10px||10px||true|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/awarenesstesting.com\/smsit\/wp-content\/uploads\/2023\/06\/logo-sm-lightbg.png” title_text=”logo-sm-lightbg” _builder_version=”4.22.1″ _module_preset=”default” max_width=”250px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_menu menu_id=”4″ menu_style=”centered” active_link_color=”#0B4A66″ _builder_version=”4.22.1″ _module_preset=”default” menu_font=”Poppins||||||||” menu_text_color=”#0B4A66″ custom_padding=”15px||||false|false” global_colors_info=”{}”][\/et_pb_menu][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/aicpanel.smsit.ai\/register” button_text=”Try It Now For Free!” button_alignment=”left” _builder_version=”4.22.1″ _module_preset=”default” custom_button=”on” button_text_size=”14px” button_text_color=”#FFFFFF” button_bg_color=”#149FD6″ button_border_color=”#149FD6″ button_border_radius=”40px” button_font=”|700|||||||” button_use_icon=”off” custom_margin=”10px||0px||false|false” custom_css_main_element=”float: left;” locked=”off” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#2EB8E5″ button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#2EB8E5″][\/et_pb_button][et_pb_button button_url=”https:\/\/aicpanel.smsit.ai” button_text=”Login” button_alignment=”center” _builder_version=”4.22.1″ _module_preset=”default” custom_button=”on” button_text_size=”14px” button_text_color=”#0B4A66″ button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_border_radius=”0px” button_font=”|700|||||||” button_icon=”||fa||900″ button_on_hover=”off” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”6px|0px|0px|0px|false|true” custom_css_main_element=”float: right;” global_colors_info=”{}” button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”RGBA(255,255,255,0)” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” module_id=”home_header” _builder_version=”4.22.1″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_direction=”136deg” background_color_gradient_stops=”#000f30 39%|#0b4a66 100%” background_enable_mask_style=”on” background_mask_style=”diagonal-bars” background_mask_color=”rgba(11,74,102,0.03)” background_mask_transform=”invert|flip_horizontal|flip_vertical” custom_padding_tablet=”” custom_padding_phone=”54px||0px||false|false” custom_css_main_element=”overflow-x: clip;” locked=”off” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.22.1″ _module_preset=”default” width_last_edited=”off|desktop” max_width=”1200px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” custom_css_main_element=”margin-top: auto;||margin-bottom: auto;” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” header_3_font=”Poppins|800|||||||” header_3_text_color=”#FFFFFF” header_3_font_size=”54px” header_3_line_height=”1.1em” text_orientation=”center” header_3_font_size_tablet=”44px” header_3_font_size_phone=”28px” header_3_font_size_last_edited=”on|phone” header_3_line_height_tablet=”1.3em” header_3_line_height_phone=”1.3em” header_3_line_height_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.1″ _module_preset=”default” max_width=”700px” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” text_text_color=”#7C979E” text_font_size=”16px” text_line_height=”1.6em” header_2_font=”Poppins|700|||||||” header_2_text_color=”#0B4A66″ header_2_font_size=”35px” header_3_font=”|700||on|||||” header_3_text_color=”#2EB8E5″ header_3_font_size=”18px” hover_enabled=”0″ header_2_font_size_tablet=”35px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
[\/et_pb_text][et_pb_toggle title=”What is SMS-iT?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]SMS-iT is like having an all-in-one supercharged CRM. It uses AI to handle everything from marketing and sales to messaging and calling, across multiple channels. It’s as if you combined the best features of Salesforce, GHL, and Flowtrack into a single, powerhouse platform. And this is just the beginning \u2013 once we unleash our full range of features, you’ll witness a CRM that’s truly in a league of its own.[\/et_pb_toggle][et_pb_toggle title=”Is your platform accessible in my country?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]Yes, our platform is designed to be accessible in over 180 countries, ensuring a wide international reach for our users.atures, you’ll witness a CRM that’s truly in a league of its own.[\/et_pb_toggle][et_pb_toggle title=”How many gateways are available on your platform?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]Currently, we offer a total of 8 Gateways on our platform, including Sim Card, Telnyx, Ytel, Plivo, Signal Wire, Bandwidth, Vonage, and Twilio. We\u2019ll be adding 20 more gateways for other major continents around the world.[\/et_pb_toggle][et_pb_toggle title=”Can I use my iPhone and connect my Sim Card with your CRM?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]Not yet. You can only use Android, however, early next year the iPhone connection will be complete and you\u2019ll be able to use your iPhone.[\/et_pb_toggle][et_pb_toggle title=”Is it possible to use an e-sim with your platform?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n
No, currently our platform requires the use of a physical SIM card installed in an Android phone. The phone should either be on a monthly plan or have pre-paid credit. However, we do have plans to integrate e-sim functionality into our platform.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Is it necessary for my phone to be powered on for the sim card integration with your CRM platform to function correctly?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes, in order for the sim card integration with our CRM platform to operate effectively, your phone must be powered on. Additionally, a strong signal and stable connection are essential for seamless integration. It’s important to note that the phone can be located anywhere, as long as it meets the signal and connectivity requirements.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Is it possible to send both single and bulk SMS using your CRM?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]Yes, our CRM allows you to send both individual SMS as well as bulk SMS. You have the flexibility to customize the timing settings according to your preferences. If you’re utilizing your Sim Card for sending, we recommend a conservative approach by limiting the sending rate to 1 message every 60 seconds. Additionally, utilizing spintax is advised. It’s important not to exceed 500 to 1,000 SMS per day when using your Sim Card for sending. Alternatively, you can also leverage any of our gateway providers and seamlessly connect your account for efficient single and bulk SMS sending.[\/et_pb_toggle][et_pb_toggle title=”My Sim Card won\u2019t send out messages, I think it\u2019s blocked. How do I fix this?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How does your credit system work?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]So credits are used for text message segments and calls. Every social and text message segment you send and receive (about 160 characters) is equal to 1 credit. Every 60 seconds you\u2019re on the phone is equal to 1 credit. With our LTD’s we give you a certain amount of credits you can send each month. Our monthly paid plans include unlimited credits. Now to be clear – that doesn’t mean we cover the cost of your texts or calls. You would still have to pay for your usage through whoever you’re using (Twilio, Bandwidth, SIM card, etc). But once you send your monthly allotment of credits, you won’t be able to send texts or make any more calls, unless you buy more credits or upgrade to an unlimited subscription plan.[\/et_pb_toggle][et_pb_toggle title=”Why do we need to utilize both our own SIM credits and your platform’s credits? Is this a form of double-metering, and how does it impact our usage?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n The need to use both our platform’s credits and your own SIM credits arises from the infrastructure costs associated with processing messages and calls within our platform. While it may seem like double-metering, it’s important to understand that our platform incurs expenses for providing the necessary processing infrastructure. Utilizing both types of credits ensures seamless communication while covering the costs involved in maintaining and managing the platform efficiently.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Do I need to have my own API key for ChatGPT integration?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes, you will need your own API key for integrating ChatGPT. You’ll connect this API key to our system and directly pay OpenAi for any usage costs.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Is it possible to have an unlimited number of SIM card and gateway slots in the SMS-iT CRM?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes, you can have an unlimited number of SIM card and gateway slots in your CRM, with each additional slot incurring a charge of $10 USD per month per slot. <\/span><\/p>\n [\/et_pb_toggle][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” text_text_color=”#7C979E” text_font_size=”16px” text_line_height=”1.6em” header_2_font=”Poppins|700|||||||” header_2_text_color=”#0B4A66″ header_2_font_size=”35px” header_3_font=”|700||on|||||” header_3_text_color=”#2EB8E5″ header_3_font_size=”18px” min_height=”19px” custom_margin=”56px||||false|false” hover_enabled=”0″ header_2_font_size_tablet=”35px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n [\/et_pb_text][et_pb_toggle title=”Are you compliant with the TCPA and legal?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes. We are 100% compliant with the TCPA and legal. We\u2019re part of the campaign registry.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Is it possible to utilize your CRM for cold SMS marketing purposes?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n No, using our CRM for cold SMS marketing is not permitted, particularly in the USA where it is illegal and can result in significant fines, amounting up to $1,500 USD per illegal cold SMS sent. For countries outside the USA, we strongly advise checking and adhering to your local laws governing SMS activities to ensure compliance. It is essential to send SMS marketing messages only to customers who have given consent and opted-in to receive them.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Will the phone carrier find out and suspend my number?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n With SMS-iT, compliance is never a concern. Our platform is designed with built-in features that automatically ensure adherence to carrier policies and fair usage regulations. You can rest assured that your messaging campaigns are always fully compliant and up-to-date, without any additional effort or resources on your part. Say goodbye to compliance headaches and hello to effortless messaging with SMS-iT!<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Do I have to register A2P with your platform?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n To use A2P (Application-to-Person) messaging, registration with your chosen gateway provider (like Telnyx, Ytel, Plivo, Signal Wire, Bandwidth, Vonage, or Twilio) is necessary. This registration process is completed directly on the provider’s website. Notably, Signal Wire tends to be one of the quickest in approving A2P registrations, typically within 2 to 3 business days. If you’re using your Sim Card, it already comes pre-registered with 10DLC, eliminating the need for a separate A2P registration process.<\/span><\/p>\n [\/et_pb_toggle][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” text_text_color=”#7C979E” text_font_size=”16px” text_line_height=”1.6em” header_2_font=”Poppins|700|||||||” header_2_text_color=”#0B4A66″ header_2_font_size=”35px” header_3_font=”|700||on|||||” header_3_text_color=”#2EB8E5″ header_3_font_size=”18px” min_height=”19px” custom_margin=”56px||||false|false” hover_enabled=”0″ header_2_font_size_tablet=”35px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n [\/et_pb_text][et_pb_toggle title=”How many Sim Card Slots and Gateways are included?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Your SMS-iT account initially provides the capability to connect 1 SIM card and 1 Gateway within your account. If you require the connection of extra SIM cards or Gateways, you have the flexibility to do so; however, please note that each additional line will cost $10 per month per extra slot.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Is there a power dialer available in your CRM?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes, we offer a power dialer in our CRM. The Smart Dialer is included in the Appsumo deal. And the power and multi-line dialer powered by AI are provided within our monthly Business plan.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Does your dialer have the capability to record voice calls?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes, our dialer allows for the recording of voice calls. In our business plan, the AI feature is available to transcribe these recorded calls. However, in the Appsumo deal, only standard call recording functionality is included without the AI transcription feature.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Is an SMPP connection available within your platform?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes, we are in the process of developing an SMPP connection. Once completed, you will have the capability to link your SMPP provider to our platform, enabling the seamless sending of millions of SMS messages per day.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Which social media channels can I currently connect to my Smart Inbox?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n As of now, you can connect WhatsApp, Facebook, and Slack to your Smart Inbox. Additionally, we are actively working on integrating over 20 more social media channels, and this integration is expected to be completed within the next 20 weeks.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Is it possible to engage in cold email outreach using your system?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes, you can certainly use our system for cold email outreach. However, we strongly recommend taking a few precautions. Firstly, consider using a service such as instantly.ai to warm up your email account before initiating email blasts. Additionally, it’s crucial to familiarize yourself with the best practices for cold email marketing. If you intend to conduct cold email campaigns from within our platform, it’s advisable to use a burner domain instead of your primary domain to ensure your main domain’s reputation remains intact.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Is it possible to connect my SMTP to the SMS-It platform?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes, you can connect your SMTP through your email provider to the SMS-It platform. However, please note that you can only connect one SMTP email account within your SMS-It account.<\/span><\/p>\n [\/et_pb_toggle][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” text_text_color=”#7C979E” text_font_size=”16px” text_line_height=”1.6em” header_2_font=”Poppins|700|||||||” header_2_text_color=”#0B4A66″ header_2_font_size=”35px” header_3_font=”|700||on|||||” header_3_text_color=”#2EB8E5″ header_3_font_size=”18px” min_height=”19px” custom_margin=”56px||||false|false” hover_enabled=”0″ header_2_font_size_tablet=”35px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n [\/et_pb_text][et_pb_toggle title=”Is there a free trial available for your platform?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes, we offer a free trial for our service. During the trial period, you will have 100 credits to test text and call functions. However, please note that sending emails is not available during the trial. This limitation is in place to prevent fraud, abuse, and misuse of the trial while allowing users to experience our platform<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Do you offer an affiliate program?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes. However, our affiliates in the new CRM are still being built out and are expected to be completed within 4 weeks.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”As Sumo-lings, do we receive discounted pricing when upgrading to your monthly plans?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”As an original supporter (‘OG Sumoling’) from your first V1 product launch, what benefits do I receive with this new LTD offer?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]As a valued OG Sumoling who initially invested in our V1 product, you’re automatically upgraded to our Starter plan at NO COST\/FOR FREE FOR LIFE. You can see what features are included in the starter plan and outlined on our pricing page at: www.smsit.ai\/pricing To access this upgrade, you’ll need to accept our new Terms of Service (TOS) and Terms of Conditions (TOC). Rest assured, this upgrade grants you all the features you had in V1, plus an array of additional functionalities. For example if you purchased Tier 3 in V1, you\u2019ll have unlimited credits in our starter plan and the other tiers with their respective credit limits. It’s important to note that if you’re actively utilizing V1 for your business and agency clients, we recommend holding off on migrating to the CRM until we finalize the integration of agency sub-accounts, a process expected to be completed within the next 4 weeks. To initiate migration to our new CRM, kindly log in at this link: https:\/\/aicpanel.smsit.ai\/ using your decentralized credentials. Please keep in mind it’s totally optional to migrate or you can stay with the V1 product. Additionally, anyone that had purchased sub-accounts in V1 will keep their sub accounts in the new CRM.[\/et_pb_toggle][et_pb_toggle title=”Can I upgrade to Tier 4 as an OG Sumoling?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes you have the option to purchase Tier 4 through our current Appsumo deal, which provides AI integration into your Smart Inbox and an AI Chatbot you can train that’s nearly fully developed and ready for use. For those who participated in the V1 launch and are now considering the Appsumo deal, rest assured that Appsumo automatically applies a discount based on your previous V1 purchase. This discount effectively reduces the amount you need to pay. You can proceed to purchase Tier 4 on Appsumo at a reduced rate of $200. Simply navigate to Appsumo, click on ‘Products,’ select ‘Existing SMS-iT CRM,’ click ‘upgrade,’ and the discount will be duly applied. You’ll also retain your unlimited credits if you were tier 3 in V1 and if you buy the Tier 4 in the current AS deal. Additionally, if you’ve previously acquired Video Ads, you’ll find it available in the Smart Tools section. <\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Is white labeling available on your platform?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n No, we do not offer a white labeling option on our platform.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Which plan on your pricing page aligns with the features offered in my AppSumo deal?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n The features included in your AppSumo deal align with our Basic plan, supplemented with additional features borrowed from both our Starter and Business plans. For a comprehensive understanding of the plans and features, you can visit our pricing page at <\/span>www.smsit.ai\/pricing<\/span><\/a><\/p>\n [\/et_pb_toggle][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” text_text_color=”#7C979E” text_font_size=”16px” text_line_height=”1.6em” header_2_font=”Poppins|700|||||||” header_2_text_color=”#0B4A66″ header_2_font_size=”35px” header_3_font=”|700||on|||||” header_3_text_color=”#2EB8E5″ header_3_font_size=”18px” min_height=”19px” custom_margin=”56px||||false|false” hover_enabled=”0″ header_2_font_size_tablet=”35px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n [\/et_pb_text][et_pb_toggle title=”Do you have a PDF guide for setting up GHL connection?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes. <\/span>https:\/\/smsit.ai\/Guide-for-GHL-&-SMS-IT-integration-app.pdf<\/span><\/a><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Do you have a PDF guide for setting up Whatsapp connecting in your CRM?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes. <\/span>https:\/\/smsit.ai\/WhatsApp-Business-User-Onboard-SMS-iT.pdf<\/span><\/a><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Do you have a Facebook Group & YouTube Channel?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Yes. <\/span>https:\/\/www.facebook.com\/groups\/406876417445360<\/span><\/a> and <\/span>https:\/\/www.youtube.com\/@sms-it<\/span><\/a><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Do you have any API documentation?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n Not yet. We haven\u2019t released our API to the public yet, but will in the near future.<\/span> [\/et_pb_toggle][et_pb_toggle title=”Is it possible to purchase a number through SMS-iT?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n\n
Compliance & Legal<\/h2>\n
Features & Functionality<\/h2>\n
Account & Subscription<\/h2>\n
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Support & Resources<\/h2>\n
<\/span><\/p>\n