{"id":52487,"date":"2023-09-25T23:13:46","date_gmt":"2023-09-25T23:13:46","guid":{"rendered":"https:\/\/awarenesstesting.com\/smsit\/?page_id=52487"},"modified":"2023-09-25T23:20:32","modified_gmt":"2023-09-25T23:20:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/awarenesstesting.com\/smsit\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ disabled_on=”on|on|off” module_id=”custom-cta-menu” _builder_version=”4.22.1″ _module_preset=”default” custom_padding=”0px||0px||true|false” border_width_bottom=”2px” border_color_bottom=”#149FD6″ global_module=”839″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_2,1_4″ _builder_version=”4.22.1″ _module_preset=”default” max_width=”1280px” custom_padding=”10px||10px||true|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/awarenesstesting.com\/smsit\/wp-content\/uploads\/2023\/06\/logo-sm-lightbg.png” title_text=”logo-sm-lightbg” _builder_version=”4.22.1″ _module_preset=”default” max_width=”250px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_menu menu_id=”4″ menu_style=”centered” active_link_color=”#0B4A66″ _builder_version=”4.22.1″ _module_preset=”default” menu_font=”Poppins||||||||” menu_text_color=”#0B4A66″ custom_padding=”15px||||false|false” global_colors_info=”{}”][\/et_pb_menu][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/aicpanel.smsit.ai\/register” button_text=”Try It Now For Free!” button_alignment=”left” _builder_version=”4.22.1″ _module_preset=”default” custom_button=”on” button_text_size=”14px” button_text_color=”#FFFFFF” button_bg_color=”#149FD6″ button_border_color=”#149FD6″ button_border_radius=”40px” button_font=”|700|||||||” button_use_icon=”off” custom_margin=”10px||0px||false|false” custom_css_main_element=”float: left;” locked=”off” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#2EB8E5″ button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#2EB8E5″][\/et_pb_button][et_pb_button button_url=”https:\/\/aicpanel.smsit.ai” button_text=”Login” button_alignment=”center” _builder_version=”4.22.1″ _module_preset=”default” custom_button=”on” button_text_size=”14px” button_text_color=”#0B4A66″ button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_border_radius=”0px” button_font=”|700|||||||” button_icon=”||fa||900″ button_on_hover=”off” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”6px|0px|0px|0px|false|true” custom_css_main_element=”float: right;” global_colors_info=”{}” button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”RGBA(255,255,255,0)” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” module_id=”home_header” _builder_version=”4.22.1″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_direction=”136deg” background_color_gradient_stops=”#000f30 39%|#0b4a66 100%” background_enable_mask_style=”on” background_mask_style=”diagonal-bars” background_mask_color=”rgba(11,74,102,0.03)” background_mask_transform=”invert|flip_horizontal|flip_vertical” custom_padding_tablet=”” custom_padding_phone=”54px||0px||false|false” custom_css_main_element=”overflow-x: clip;” locked=”off” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.22.1″ _module_preset=”default” width_last_edited=”off|desktop” max_width=”1200px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” custom_css_main_element=”margin-top: auto;||margin-bottom: auto;” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” header_3_font=”Poppins|800|||||||” header_3_text_color=”#FFFFFF” header_3_font_size=”54px” header_3_line_height=”1.1em” text_orientation=”center” header_3_font_size_tablet=”44px” header_3_font_size_phone=”28px” header_3_font_size_last_edited=”on|phone” header_3_line_height_tablet=”1.3em” header_3_line_height_phone=”1.3em” header_3_line_height_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Frequently Asked Questions<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.1″ _module_preset=”default” max_width=”700px” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” text_text_color=”#7C979E” text_font_size=”16px” text_line_height=”1.6em” header_2_font=”Poppins|700|||||||” header_2_text_color=”#0B4A66″ header_2_font_size=”35px” header_3_font=”|700||on|||||” header_3_text_color=”#2EB8E5″ header_3_font_size=”18px” hover_enabled=”0″ header_2_font_size_tablet=”35px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Platform & Usage<\/h2>\n

[\/et_pb_text][et_pb_toggle title=”What is SMS-iT?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]SMS-iT is like having an all-in-one supercharged CRM. It uses AI to handle everything from marketing and sales to messaging and calling, across multiple channels. It’s as if you combined the best features of Salesforce, GHL, and Flowtrack into a single, powerhouse platform. And this is just the beginning \u2013 once we unleash our full range of features, you’ll witness a CRM that’s truly in a league of its own.[\/et_pb_toggle][et_pb_toggle title=”Is your platform accessible in my country?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]Yes, our platform is designed to be accessible in over 180 countries, ensuring a wide international reach for our users.atures, you’ll witness a CRM that’s truly in a league of its own.[\/et_pb_toggle][et_pb_toggle title=”How many gateways are available on your platform?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]Currently, we offer a total of 8 Gateways on our platform, including Sim Card, Telnyx, Ytel, Plivo, Signal Wire, Bandwidth, Vonage, and Twilio. We\u2019ll be adding 20 more gateways for other major continents around the world.[\/et_pb_toggle][et_pb_toggle title=”Can I use my iPhone and connect my Sim Card with your CRM?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]Not yet. You can only use Android, however, early next year the iPhone connection will be complete and you\u2019ll be able to use your iPhone.[\/et_pb_toggle][et_pb_toggle title=”Is it possible to use an e-sim with your platform?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n

No, currently our platform requires the use of a physical SIM card installed in an Android phone. The phone should either be on a monthly plan or have pre-paid credit. However, we do have plans to integrate e-sim functionality into our platform.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Is it necessary for my phone to be powered on for the sim card integration with your CRM platform to function correctly?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n

Yes, in order for the sim card integration with our CRM platform to operate effectively, your phone must be powered on. Additionally, a strong signal and stable connection are essential for seamless integration. It’s important to note that the phone can be located anywhere, as long as it meets the signal and connectivity requirements.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Is it possible to send both single and bulk SMS using your CRM?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]Yes, our CRM allows you to send both individual SMS as well as bulk SMS. You have the flexibility to customize the timing settings according to your preferences. If you’re utilizing your Sim Card for sending, we recommend a conservative approach by limiting the sending rate to 1 message every 60 seconds. Additionally, utilizing spintax is advised. It’s important not to exceed 500 to 1,000 SMS per day when using your Sim Card for sending. Alternatively, you can also leverage any of our gateway providers and seamlessly connect your account for efficient single and bulk SMS sending.[\/et_pb_toggle][et_pb_toggle title=”My Sim Card won\u2019t send out messages, I think it\u2019s blocked. How do I fix this?” open_toggle_text_color=”#0B4A66″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#0B4A66″ closed_toggle_background_color=”#FFFFFF” icon_color=”#2EB8E5″ _builder_version=”4.22.1″ _module_preset=”default” title_text_color=”#0B4A66″ title_font=”Poppins|700|||||||” title_line_height=”1.4em” closed_title_font=”Poppins|700|||||||” body_text_color=”#7C979E” body_font_size=”16px” custom_margin=”||11px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n